The reconsulting.pt website and online shop are operated by Razão Elementar – Consultoria Unipessoal, Lda, tax number (NIF) 513931384, with registered office at Rua Dr. Álvaro Monteiro, Lote 19-B, 2.º Dto., 3510-014 Viseu, Portugal. Contact: geral@reconsulting.pt.
Dispute Resolution
Identification
Contact and complaints
To ask a question or make a complaint about the services provided, contact us at geral@reconsulting.pt.
Where possible, state the service concerned and the details we need to review and respond to the situation.
Complaints Book
You can use the Portuguese Electronic Complaints Book (Livro de Reclamações Eletrónico) at www.livroreclamacoes.pt.
Alternative dispute resolution
In the event of a consumer dispute, consumers may refer to the following alternative consumer dispute resolution body: CNIACC – Centro Nacional de Informação e Arbitragem de Conflitos de Consumo, www.cniacc.pt.
More information is available on the Portuguese Consumer Portal at www.consumidor.gov.pt.
Governing law
This policy is governed by Portuguese law. Any disputes relating to the services provided will be handled under the applicable law, including the rules on the jurisdiction of the courts.
Updates
Last updated: 27/10/2026